1. Return Eligibility: To be eligible for a  return, the following conditions must be met:

• The product must be in its original condition, including all original packaging, accessories, and documentation.
• The return request must be initiated within 3 days from the date of delivery.
• Proof of purchase, such as an order number or receipt, must be provided.

2. Non-Returnable Items: The following items are typically non-returnable:

• Software or digital downloads.
• Personalized or customized products.
• Items that are damaged due to customer misuse, negligence, or unauthorized modifications.
• Products with missing or altered serial numbers.

3. Return Process: If you meet the eligibility criteria for a return, please follow these steps:

• Contact our customer support team to initiate the return process. Provide your order details, reason for return, and any supporting documentation or images if applicable.
• Our customer support team will provide you with a return authorization number (RMA) and instructions on how to return the product.
• Carefully package the product, ensuring it is well protected for shipment.
• Ship the product back to the designated return address using a trackable shipping method. The shipping costs for returns are typically the responsibility of the customer, unless the return is due to an error on our part.

4. Inspection and Refunds: Once we receive the returned product, our team will inspect it to ensure it meets the return eligibility criteria. If the return is approved:

• For a refund: The refund will be processed using the original payment method used during the purchase. Please allow [number of days] for the refund to be reflected in your account.
• For an exchange: We will contact you to discuss the exchange options available, such as replacing the product with an alternative model or issuing store credit.

5. Damaged or Incorrect Products: If you receive a damaged or incorrect product, please contact our customer support immediately. Provide detailed information and, if possible, include photos of the damaged item. We will assist you in resolving the issue by arranging a replacement, exchange, or refund, depending on the circumstances.