Diagnostics & Screening

Value-added logistical solutions, tailored for your needs 

and designed to optimise turnaround times and customer experience.

Centralised processing of your device returns

At the Yafai Enterprise facility, we offer dedicated screening of product returns. Our services include device diagnostics, upcycling, and repurposing. Yafai Enterprise is equipped to handle all types of returns, including:

– Sales returns (DOA/faulty returns, change of mind)
– Aftersales returns (out of warranty, in warranty)
– Buy-back returns (trade-in, upgrade, recycling)

For any of these return types, Yafai Enterprise implements innovative processes that enable manufacturers and networks to optimize the treatment of devices, thereby maximizing the value of their product returns.

Automated diagnostics

Yafai Enterprise takes part in automated device diagnostics solution for smartphones and tablets operating Android or iOS. The solution is based on a collaboration with PhoneCheck technology. PhoneCheck’s diagnostic tools can be used to automate both inbound (triage) and outbound (QC) testing operations. Among the prime benefits of automating test procedures are significant improvements in the speed, accuracy and repeatability of test results.

These tools, which were initially designed and developed for the internal needs of our repair centres, are now available to integrate into your own processes. This allows you to achieve diagnostics and repair avoidance benefits.

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